Liability Policy

PromilleoGlass Liability Policy: Our Commitment to Quality and Understanding Terms for Custom Glass Orders

Effective Date: 7/18/2024

PromilleoGlass, LLC ("we," "our," "us") is committed to providing high-quality products and services. This Liability Policy outlines the extent of our liability and the measures we take to ensure product safety and customer satisfaction.

Product Safety and Quality Assurance

We prioritize the safety and quality of our products through rigorous testing and quality control processes. Each item is inspected to meet high standards before it reaches our customers.

Limitations of Liability

  1. Product Use: PromilleoGlass is not liable for damages resulting from improper use or handling of our products.
  2. Third-Party Services: We are not responsible for services provided by third-party vendors, such as shipping carriers or payment processors.
  3. Force Majeure: We are not liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, or other unforeseen circumstances.

Warranty and Returns

  1. Warranty: We offer a limited warranty on our products against defects in materials and workmanship for a specified period from the date of purchase. Detailed warranty terms are provided with each product.
  2. Returns and Exchanges: Customers can return or exchange products in accordance with our return policy. Items must be returned in their original condition with proof of purchase.

Customer Responsibilities

  1. Proper Handling: Customers are responsible for handling products with care and following any provided instructions for use and maintenance.
  2. Timely Reporting: Customers must report any defects or issues within the warranty period to be eligible for repair or replacement.

Governing Law

This Liability Policy is governed by the laws of the state where PromilleoGlass, LLC is headquartered. Any disputes arising from this policy will be resolved in accordance with these laws.

Contact Information

If you have any questions or concerns about this Liability Policy, please contact us at:

PromilleoGlass, LLC
350 Mendel Pkwy E, Montgomery, AL
Email: Info@PromilleoGlass.com
Phone: (334)523-1124

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